Service design and business development for social impact organisations

GROWTH STRATEGY
We provide strategic business development support to organisations that deliver public services. This ranges from developing market entry and growth strategies, to shaping commercial models and operational delivery solutions, as well as actively leading bid teams.
Our leadership team has over 35 years business development and leadership experience at senior, executive and board level, working within public and private sector organisations.

RESPONSIBLE GROWTH
We support social sector organisations to create sustainable and socially responsible growth models for new markets and existing delivery areas. We bring a deep understanding of public sector commissioning and business drivers to provide a platform for growth and diversification.

COLLABORATION
Government is commissioning increasingly complex services against tight budgetary pressures, creating new spaces for partnerships and innovative consortia to deliver public services. So we help foster cross-sector collaboration by identifying and nurturing appropriate consortia and alternative contractual structures which enable participation by organisations of all sizes - from mutuals and Social Impact Bonds to multi-nationals.

BID MANAGEMENT
Our team has led bids for over £5bn of value in public service markets in the UK, Europe and Australia. We specialise in providing senior leadership and direction in complex and high value tender programmes, including bid and partnership strategy, project management, solution design and commercial management.

CONTRACTING FOR OUTCOMES
We have extensive experience building service delivery models and commercial strategies for payment-by results and outcome-based contracts. We use co-production and radical service design to help repurpose organisations around the delivery of outcomes rather than inputs/outputs. Finally, we focus on how data, user engagement and deep insight can be used to develop an evidence base, and to measure and validate delivery impact beyond contract targets.